Photo: Getty Images
Photo Credit: Getty Images
Video posted on TikTok on Friday of baggage handlers at the Melbourne Airport shows three baggage handlers throwing suitcases around and laughing, with one of them throwing a case down hard enough that it bounced back into the air. After the footage went public, Qantas Airline and ground handling service Swissport Australia stood down the three contract employees.
Commenters were very upset at the video, and Swissport CEO Brad Moore said in an internal memo that “The behaviors in the video let all of us down.” The memo says a full investigation is coming; Swissport employs more than 68k workers at 315 airports in 50 countries; the video has been viewed over 4.5 million times.